About
How we’re run
Governance
We are a non-profit-making organisation governed by an elected Board of Directors. Our current Chair is Karen Kelly, and our Vice-Chairs are James Hawes and Zoe Hines. Drawn mostly from our membership, you can find out who else sits on our Board here.
Elections are held every three years. Elections are governed by the Election Regulations. The conduct of the Board is governed by the Articles of Association.
Directors UK has an Audit Committee responsible for ensuring compliance and best practice in the financial operations of the company, particularly those connected with the distribution of members’ funds. You can read our Rightholders Funds Risk Policy and our General Policy on the Use of Non-distributable Funds.
Every year, we publish our Annual Report and Financial Statements (for the year ended 28 February 2025) and our Annual Transparency Report (for the year ended 28 February 2025).
You can read our previous reports here:
- Annual Report and Financial Statements (for the year ended 29 February 2024)
- Annual Report and Accounts (for the year ended 28 February 2023)
- Annual Report and Accounts (for the year ended 28 February 2022)
- Annual Transparency Report (for the year ended 29 February 2024)
- Annual Transparency Report (for the year ended 28 February 2023)
- Annual Transparency Report (for the year ended 28 February 2022)
Codes of Conduct
We have a Code of Conduct which sets out important information about the organisation and what members can expect from us. It’s based on the British Copyright Council’s Principles for Collective Management Organisations’ Codes of Conduct, and has been developed in conjunction with the minimum standards for UK collecting societies published by the Government.
Our Bullying and Harassment Code of Conduct aims to eradicate any and all inappropriate behaviour by providing a framework for an agreed professional standard of behaviour both in a directors' workplace and within our membership. We’ve also got a member policy for unacceptable behaviour, which sets out the expectations for how members work with the Directors UK team.
Complaints and appeals
If a member feels that we have not acted in accordance with our obligations contained in our Code of Conduct, they should follow our complaints procedure.
Directors UK also operates a formal complaints and appeals procedure to deal with complaints by members in relation to breaches of the Bullying and Harassment Code of Conduct, breaches of the Directors UK Members Policy for Unacceptable Behaviour, breaches of the Directors UK Code of Conduct by a member of Directors UK or if a member’s conduct brings the standing of Directors UK into disrepute.
If we are unable to resolve a complaint to your satisfaction, the procedures also provide for an independent review of your complaint.